Accommodation Quality Assurance
Accommodation Quality Assurance
What is Quality Assurance?
Quality assurance is an accreditation that accommodation providers can acquire to inform potential customers that they are of a nationally recognised standard. Ratings are separated by type of accommodation (Hotels, B&B's, Holiday Parks etc) and usually range from one to five stars based on the range and standard of facilities and levels of service.
How do I get assessed?
There are two officially recognised bodies that can assess you, The AA and Quality in Tourism. Quality in Tourism is the body contracted by VisitBritain to award the VisitBritain grading. These two organisations adhere to national standards known as the National Quality Assessment Scheme (NQAS).
Both schemes assess Hotels, B&B's and Guest Accommodation. Quality in Tourism also offer a Self-Catering accommodation scheme.
Assessment takes place in the form of an inspector visiting your business and giving a routine evaluation. You will subsequently receive your rating and a report containing feedback.
Visitor attractions are encouraged to belong to the Visitor Attractions Quality Assessment Scheme (VAQAS) operated by VisitBritain. To visit the VAQAS website click here.
What are the advantages of getting my business assessed?
When you've been successfully assessed you receive many benefits including:
- Wall signage and emblems to use on your property and website, these are recognisable logos that visitors know, trust and search for.
- Your business will be listed on the VisitBritain and Enjoy England websites with an image and links to your website. These are viewed by thousands of potential national and international visitors every day.
- Clear unbiased feedback after the assessment with advice and support on how to improve your rating.
- Marketing and advertising opportunities.
- Discounts and offers.
- Access to training and workshops.
- Listings in publications.
You will also qualify to join membership of your local Poole & Bournemouth Destination Management Partnership (DMO) and gain access to a range of business benefits.











